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DAOMACHEN Stainless Steel Cleaver Kitchen Knife Professional chopping knife chinese Knife chef kitchen knife free shipping

US $55.99
(%)
14-28 Days
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Product details

Name: stainless steel fir handle knife
Function: Chop bone slice dual-purpose knife

Material: 4CR13 stainless steel

Process: ice calcined process, an integrated casting

Handle: Iron fir mosaic

Net weight: about 430g

Dimensions: length: 31.5cm

Blade length: 18.9cm

Edge width: 9.2cm

Blade thickness: 3+-0.2mm

Packing: beautiful box

Features: sharp, abrasion resistance, corrosion resistance, no rust, mentioning one slipcasting, polishing, wood handle

Note: you can’t cut the bone that has just frozen out of the fridge.

FAQ

What is your company’s information?

Shenzhen Dimanxun Industry and Trade Co., Ltd. is located in Yangjiang, the capital of knives and scissors in China. Our company has a professional design, production, sales and service team. We have 15 years of technology research and development capacity. Professional production and sales of various types of knives, especially kitchen knives. We focus on product quality research and development and improvement, customer first. Welcome to our Shop

What is your company’s service philosophy?

A: Answer to tPeople-oriented and honest management

Scientific Innovation, Pursuing Excellencehe question above.

What is the method of payment?

At present, the platform supports the buyers through credit CARDS (RMB channel and dollar channel), paypal, TT remittance, Western Union remittance, Qiwi wallet, Boleto, SOFORT Banking, etc.

When can you reply to me?

Online hours: Monday to Saturday 8:30 am to 6:00 pm GMT+8.

Can we agent your products?

Yes, we warmly welcome you to join us. We will provide free pictures and videos of our products. After consulting with our agent later, you can also contact us to get your own logo and packaging. We promise that we will not add any information about us to the package of the agent goods.

What are the shipping details?

1) Hong Kong Post Air Mail, Swiss Post Air Mail and Dutch Post Air Mail are our main modes of transport. We will choose according to the buyer’s address and local customs regulations.

2) the company will deliver the goods within 1-2 days from the confirmation of Alipay, and the holidays can be postponed appropriately. After delivery, we will provide you with the tracking number of the tracking package.

3) Please check the address carefully before payment. If you want to change your address, please contact us within 24 hours after payment. If the package has been sent, it cannot be changed.

4) Transfer time is provided by carrier, local post office and other factors, especially during holidays and busy traffic season. Please wait patiently.

5) If the purchase protection time is near the end and you haven’t received the goods, please contact us for an extension.

What is the after-sale guarantee?

If the following problems occur after receiving the goods, please contact us: no goods received; customs deduction; product quality problems; product does not conform to the instructions.

After you contact us, we will reply and process within 24 hours. We will try our best to give you a satisfactory answently Asked Question

A: Answer to the question above.

DAOMACHEN

We specialize in knives. We are serious about making knives.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of KeveloStore (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://kevelostore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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