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Jinhao 911 Silver Steel Fountain Pen with 0.38mm Extra Fine Nib inks pen luxury metal Finance pens office school supplies

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14-28 Days
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Jinhao 911 Silver Steel Fountain Pen with 0.38mm Extra Fine Nib Free Shipping
Type: Fountain pen
Brand Name: Jinhao dragon (made in China)
Condition: 100% Brand New
Length: Approx 140mm
Weight: 20g
Cap: Push- Type
Cartridges: international stand
Converter: Removable ink converter( may be replaced with international standard size ink cartridge. Also, you may use bottled ink.There is the ink cartridge in my store to sale)
Color: Silver
Package include: 1 × Pen(don’t include the box) or 5 pieces ink cartridge

Customer Satisfaction
Please don’t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction.

Payment
There are many payment methods available on Aliexpress.com such as Escrow,credit cards, real-time bank transfers, offline payments (bank transfers and Western Union). You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by Aliexpress, and will not be released until you receive your order and are satisfied with it.

Shipping
1.Items are generally shipped out soon after payment has been verified (Sat. & Sun. excluded.)
2.Items will be shipped by Hong Kong Air Mail Service. Normally it will take you about 10-25 business days (exclude Saturday & Sunday, Public Holiday) to receive your items.
3.Delivery time depends on destination and other factors, it may takes up to 4-8 weeks.please see detail as belowe.

Country Approx. Delivery Time
United States / United Kingdom / Australia / Canada 10-25 working days
Brazil / South America may take up to 4-8 weeks due to strict Custom Inspection
Italy / France / Spain / Germany / Eastern Europe may take up to 4-8 weeks due to strict Custom Inspection

Return Policy
If you want to exchange the items received, you must contact us within 7 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.

Feedback
Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!

Professional Stationery Supplier , Welcome wholesale !

All items are inspected, during manufacture and prior to packaging. We also stock a full range of spare parts. We can and will happily provide you with the aftersales service you deserve.

Our reputation for excellent customer service by providing great value and support to all of our customers.

We will always seek the best quality products, which is why we can confidently stand by our promise of ‘pure quality, pure design.

Business hours : AM 9:00 – PM 11:00 , Monday – Saturday ,

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of KeveloStore (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://kevelostore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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