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Pet Multifunction Mat Soft Cozy Dog Cat Sofa Bed Foldable Product Carrier Convenience Suitable Walk Outside Cushio Free Shipping

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14-28 Days
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Pet Multifunction Mat Soft Cozy Dog Cat Sofa Bed Foldable Product Carrier Convenience Suitable Walk Outside Free Shipping

Item style:Pet mat
Color:Blue,Brown
Material:Polyester peach skin
Suitable:Dogs/cats/puppy/kitten/rabbit/pets
Feature:
1.High quality mats,one side is made by peack skin-durable,the other side is filled with plush material,comfortable and soft,Super-warm and 100%eco-friendly
2.Reversible,use for all season.
3.Large size,can be used for small/medium/large dogs,also suitable for more than one pet,the cushion can accompany with pets from puppy to grow up.
4.Collapsible,esay to fold and storage,usd for indoor and outdoor.

please allowed 1-2 errors caused by measurement

If you are interested in our products, and you have any problems with it, you can contact us with the trade manager, e-mail, and telephone.

We accept the following payment methods:

1. Alipay(Escrow)

2. Bank Transfer

Please email us to get information

Bank Transfer payment method will be required add $25.00 on your total for bank transaction fee

1. You item will be shipped by China Post Air Mail 5-7 work days after receipt of payment or Pending

Payment cleared.

2. You receive the item should take 15-45 work days.(It depends on the shipping way, also need to consider about the Uncontrollable factors)

3. If you want to receive the item faster, you can choose other shipment, such as EMS, Fedex, but EMS, Fedex are expensive than China Post Air Mail, and before you order the item, you should contact us first,

and we need to add the price difference.

Otherwise, we wouldn’t send the item to you. Thank you in advice.

1. We do allow exchange the item if you are dissatisfied with the product,

but you should contact us within 7days and return it within 10 days from the date of you received.

2. All returned item must be in the original package and you must provide us with the shippingtracking number. And you also should tell us the reason for the return.

3. Return shipping is paid by the buyer.

The feedback is very important to us, so if you have receive the item and satisfied with it, please leave a positive feedback (5 Stars).

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of KeveloStore (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://kevelostore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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